SOC2 Type II Compliance
Overview
Earna AI is committed to achieving SOC2 Type II certification, demonstrating our dedication to security, availability, processing integrity, confidentiality, and privacy of customer data.
Trust Service Criteria Implementation
Security Principle (CC)
CC1: Control Environment
// Organizational structure for security
interface SecurityGovernance {
board: {
oversightCommittee: 'Audit & Risk Committee'
meetingFrequency: 'Quarterly'
responsibilities: [
'Risk management oversight',
'Security policy approval',
'Incident review',
'Compliance monitoring'
]
}
management: {
ciso: {
reports_to: 'CEO',
responsibilities: [
'Security strategy',
'Risk assessment',
'Control implementation',
'Security awareness'
]
}
securityTeam: {
size: 5,
roles: [
'Security Architect',
'Security Engineer',
'Security Analyst',
'Compliance Manager',
'Security Operations'
]
}
}
}
CC2: Communication and Information
# Security communication matrix
communication:
internal:
security_policies:
channel: "Company wiki"
frequency: "Updated annually"
acknowledgment: "Required within 30 days"
security_alerts:
channel: "Slack #security-alerts"
frequency: "As needed"
escalation: "PagerDuty for critical"
training:
channel: "Learning Management System"
frequency: "Onboarding + Annual"
tracking: "Completion reports"
external:
security_posture:
channel: "Security portal"
content: "SOC2 report, policies"
access: "NDA required"
incident_notification:
channel: "Email + Portal"
timeline: "Within 72 hours"
content: "Impact, remediation, prevention"
CC3: Risk Assessment
// Risk assessment framework
interface RiskAssessment {
methodology: 'NIST CSF + ISO 27005'
frequency: 'Annual + Major changes'
categories: RiskCategory[]
treatment: RiskTreatment[]
}
interface RiskCategory {
name: string
inherentRisk: RiskLevel
controls: Control[]
residualRisk: RiskLevel
}
enum RiskLevel {
CRITICAL = 5,
HIGH = 4,
MEDIUM = 3,
LOW = 2,
MINIMAL = 1
}
const riskRegister: RiskCategory[] = [
{
name: 'Data Breach',
inherentRisk: RiskLevel.CRITICAL,
controls: [
'Encryption at rest',
'Access controls',
'DLP policies',
'Security monitoring'
],
residualRisk: RiskLevel.LOW
},
{
name: 'Service Disruption',
inherentRisk: RiskLevel.HIGH,
controls: [
'Redundant infrastructure',
'Auto-scaling',
'DDoS protection',
'Incident response'
],
residualRisk: RiskLevel.LOW
},
{
name: 'Insider Threat',
inherentRisk: RiskLevel.HIGH,
controls: [
'Background checks',
'Access reviews',
'Activity monitoring',
'Segregation of duties'
],
residualRisk: RiskLevel.MEDIUM
}
]
CC4: Monitoring Activities
// Continuous monitoring implementation
class SecurityMonitoring {
private monitors: Monitor[] = [
{
name: 'Access Monitoring',
tool: 'Splunk',
checks: [
'Failed login attempts',
'Privilege escalation',
'Unusual access patterns',
'After-hours access'
],
frequency: 'Real-time',
alerts: true
},
{
name: 'Vulnerability Scanning',
tool: 'Qualys',
checks: [
'Infrastructure vulnerabilities',
'Application vulnerabilities',
'Configuration compliance',
'Missing patches'
],
frequency: 'Weekly',
alerts: true
},
{
name: 'Log Analysis',
tool: 'ELK Stack',
checks: [
'Error patterns',
'Security events',
'Performance anomalies',
'Compliance violations'
],
frequency: 'Continuous',
alerts: true
}
]
async performMonitoring(): Promise<MonitoringReport> {
const results = await Promise.all(
this.monitors.map(m => this.runMonitor(m))
)
return {
timestamp: new Date(),
results,
issues: results.filter(r => r.hasIssues),
metrics: this.calculateMetrics(results)
}
}
}
CC5: Control Activities
# Control implementation matrix
controls:
preventive:
- id: CC5.1
name: "Access Control"
implementation: "RBAC with MFA"
testing: "Quarterly access review"
- id: CC5.2
name: "Change Management"
implementation: "GitOps with approval workflow"
testing: "Monthly change audit"
- id: CC5.3
name: "Data Loss Prevention"
implementation: "DLP policies in GCP"
testing: "Quarterly DLP test"
detective:
- id: CC5.4
name: "Security Monitoring"
implementation: "SIEM with correlation rules"
testing: "Weekly rule review"
- id: CC5.5
name: "Audit Logging"
implementation: "Centralized logging"
testing: "Daily log review"
corrective:
- id: CC5.6
name: "Incident Response"
implementation: "Documented IR procedures"
testing: "Quarterly tabletop exercise"
- id: CC5.7
name: "Backup & Recovery"
implementation: "Automated daily backups"
testing: "Monthly restore test"
CC6: Logical and Physical Access
// Access control implementation
interface AccessControl {
logical: {
authentication: {
methods: ['SSO', 'MFA', 'Biometric']
passwordPolicy: {
minLength: 12
complexity: true
rotation: 90 // days
history: 12 // passwords
}
mfa: {
required: true
methods: ['TOTP', 'SMS', 'Hardware token']
}
}
authorization: {
model: 'RBAC + ABAC'
roles: Role[]
reviews: 'Quarterly'
provisioning: 'Automated with approval'
deprovisioning: 'Immediate on termination'
}
}
physical: {
datacenters: {
provider: 'Google Cloud'
certifications: ['SOC2', 'ISO 27001', 'PCI DSS']
access: 'Restricted to GCP personnel'
}
offices: {
access: 'Badge + PIN'
visitors: 'Escort required'
cameras: 'All entry points'
retention: '90 days'
}
}
}
CC7: System Operations
# Operational procedures
operations:
infrastructure:
monitoring:
- metric: "CPU utilization"
threshold: 80%
action: "Auto-scale"
- metric: "Memory usage"
threshold: 85%
action: "Alert + investigate"
- metric: "Disk usage"
threshold: 90%
action: "Cleanup + expand"
maintenance:
patching:
frequency: "Monthly"
testing: "Staging first"
rollback: "Automated"
updates:
approval: "Change Advisory Board"
window: "Sunday 2-6 AM"
notification: "48 hours advance"
capacity:
planning: "Quarterly review"
metrics: ["Growth rate", "Peak usage", "Trends"]
buffer: "30% headroom"
CC8: Change Management
// Change management process
class ChangeManagement {
async requestChange(change: ChangeRequest): Promise<ChangeResult> {
// Validate change request
const validation = await this.validateChange(change)
if (!validation.isValid) {
return { status: 'rejected', reason: validation.errors }
}
// Risk assessment
const risk = await this.assessRisk(change)
// Approval workflow
const approvals = await this.getApprovals(change, risk)
if (!approvals.allApproved) {
return { status: 'rejected', reason: 'Missing approvals' }
}
// Testing
const testResult = await this.testChange(change)
if (!testResult.passed) {
return { status: 'failed', reason: testResult.errors }
}
// Implementation
const implementation = await this.implementChange(change)
// Verification
const verification = await this.verifyChange(implementation)
return {
status: 'completed',
changeId: implementation.id,
verification: verification
}
}
private approvalMatrix = {
[RiskLevel.CRITICAL]: ['CTO', 'CISO', 'CAB'],
[RiskLevel.HIGH]: ['Engineering Lead', 'Security Lead'],
[RiskLevel.MEDIUM]: ['Team Lead', 'Peer Review'],
[RiskLevel.LOW]: ['Peer Review'],
[RiskLevel.MINIMAL]: ['Automated']
}
}
CC9: Risk Mitigation
# Risk mitigation strategies
mitigation:
technical:
- risk: "Data breach"
controls:
- "Encryption at rest (AES-256)"
- "Encryption in transit (TLS 1.3)"
- "Access controls (RBAC + MFA)"
- "DLP policies"
- "Security monitoring"
- risk: "Service disruption"
controls:
- "Multi-region deployment"
- "Auto-scaling"
- "Load balancing"
- "DDoS protection"
- "Disaster recovery"
- risk: "Compliance violation"
controls:
- "Automated compliance scanning"
- "Policy enforcement"
- "Audit logging"
- "Regular assessments"
- "Training program"
administrative:
- risk: "Insider threat"
controls:
- "Background checks"
- "Security awareness training"
- "Segregation of duties"
- "Activity monitoring"
- "Access reviews"
- risk: "Third-party risk"
controls:
- "Vendor assessments"
- "Contractual requirements"
- "Regular reviews"
- "Data processing agreements"
- "Right to audit"
Additional Trust Service Criteria
Availability (A1)
// Availability targets and monitoring
interface AvailabilityMetrics {
sla: {
target: 99.9 // percentage
measurement: 'Monthly'
exclusions: ['Planned maintenance', 'Force majeure']
}
monitoring: {
uptime: {
tool: 'Pingdom'
frequency: '1 minute'
locations: ['US-East', 'US-West', 'EU', 'APAC']
}
performance: {
tool: 'New Relic'
metrics: ['Response time', 'Error rate', 'Throughput']
alerting: true
}
}
redundancy: {
infrastructure: 'Multi-region active-active'
database: 'Primary with read replicas'
network: 'Multiple ISPs and CDN'
backup: 'Daily with geo-replication'
}
}
Processing Integrity (PI1)
// Data processing controls
class ProcessingIntegrity {
async validateTransaction(transaction: Transaction): Promise<ValidationResult> {
const checks = [
this.checkCompleteness(transaction),
this.checkAccuracy(transaction),
this.checkValidity(transaction),
this.checkAuthorization(transaction),
this.checkTimeliness(transaction)
]
const results = await Promise.all(checks)
const failed = results.filter(r => !r.passed)
if (failed.length > 0) {
await this.logValidationFailure(transaction, failed)
return {
valid: false,
errors: failed.map(f => f.error)
}
}
return { valid: true }
}
private async checkCompleteness(tx: Transaction): Promise<CheckResult> {
const requiredFields = ['amount', 'from', 'to', 'timestamp', 'signature']
const missing = requiredFields.filter(f => !tx[f])
return {
passed: missing.length === 0,
error: missing.length > 0 ? `Missing fields: ${missing.join(', ')}` : null
}
}
}
Confidentiality (C1)
# Confidentiality controls
confidentiality:
classification:
levels:
- name: "Public"
controls: "No special handling"
examples: ["Marketing content", "Public documentation"]
- name: "Internal"
controls: "Internal access only"
examples: ["Employee data", "Internal docs"]
- name: "Confidential"
controls: "Need-to-know + encryption"
examples: ["Customer data", "Financial records"]
- name: "Restricted"
controls: "Strict access + audit"
examples: ["Encryption keys", "Security credentials"]
handling:
storage:
Public: "Standard storage"
Internal: "Access controlled storage"
Confidential: "Encrypted storage"
Restricted: "HSM or secure enclave"
transmission:
Public: "HTTPS"
Internal: "HTTPS + VPN"
Confidential: "TLS 1.3 + encryption"
Restricted: "Dedicated encrypted channel"
disposal:
Public: "Standard deletion"
Internal: "Secure deletion"
Confidential: "Crypto-shredding"
Restricted: "Physical destruction"
Privacy (P1)
// Privacy controls implementation
interface PrivacyControls {
notice: {
privacyPolicy: {
url: '/privacy'
lastUpdated: '2024-01-01'
languages: ['en', 'fr']
acknowledgment: 'Required on signup'
}
dataCollection: {
purposes: ['Service delivery', 'Analytics', 'Security']
lawfulBasis: ['Consent', 'Contract', 'Legitimate interest']
retention: 'As per policy'
}
}
choice: {
consent: {
granular: true
withdrawable: true
preferences: '/settings/privacy'
}
optOut: {
marketing: true
analytics: true
dataSale: 'Not applicable - no data sale'
}
}
access: {
dataPortability: {
format: 'JSON/CSV'
method: 'Self-service portal'
timeline: 'Within 30 days'
}
correction: {
method: 'Portal or support'
verification: 'Identity verification required'
timeline: 'Within 30 days'
}
}
security: {
encryption: 'AES-256 at rest, TLS 1.3 in transit'
access: 'Role-based with audit logging'
breach: 'Notification within 72 hours'
}
}
Evidence Collection
Control Testing
# Testing procedures for SOC2 audit
testing:
frequency:
access_reviews: "Quarterly"
vulnerability_scans: "Weekly"
penetration_tests: "Annual"
backup_restoration: "Monthly"
incident_response: "Quarterly (tabletop)"
security_training: "Annual"
evidence:
screenshots:
- "Access control matrices"
- "Security configurations"
- "Monitoring dashboards"
- "Audit logs"
reports:
- "Vulnerability scan reports"
- "Penetration test reports"
- "Access review reports"
- "Training completion reports"
documents:
- "Policies and procedures"
- "Risk assessments"
- "Incident reports"
- "Change tickets"
Continuous Compliance
// Automated compliance monitoring
class ComplianceMonitor {
async checkCompliance(): Promise<ComplianceReport> {
const checks = {
accessControl: await this.checkAccessControl(),
encryption: await this.checkEncryption(),
logging: await this.checkLogging(),
patching: await this.checkPatching(),
backups: await this.checkBackups(),
training: await this.checkTraining()
}
const issues = Object.entries(checks)
.filter(([_, result]) => !result.compliant)
.map(([control, result]) => ({
control,
issues: result.issues,
remediation: result.remediation
}))
return {
timestamp: new Date(),
compliant: issues.length === 0,
score: this.calculateComplianceScore(checks),
issues,
nextReview: this.getNextReviewDate()
}
}
}
Audit Preparation
Documentation Requirements
Document | Purpose | Update Frequency |
---|---|---|
System Description | Overview of environment | Annual |
Network Diagram | Infrastructure topology | Quarterly |
Data Flow Diagram | Data processing flows | Semi-annual |
Risk Assessment | Risk identification and treatment | Annual |
Security Policies | Governance documentation | Annual |
Control Matrix | Control implementation details | Quarterly |
Testing Evidence | Proof of control effectiveness | Ongoing |
Timeline
Next Steps
- Data Protection - Encryption and data security
- Access Control - Authentication and authorization
- Incident Response - Response procedures
- Audit Logging - Logging and monitoring
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